Spooky2 Warranty Adjustments to Selected Products

We are committed to providing high-quality Spooky2 products and unlimited customer service to our users throughout the world.

Warranty Adjustments

1. Now, to provide our customers with better service and experience, we have updated and optimized our warranty terms:

2. From 2019 to 2020, if you have paid any repair costs of mentioned products that incurred due to the expiration of old warranty terms, you can contact our customer service staff, and get a coupon as our compensation.

What is not covered by this warranty?

  • Routine cleaning or normal surface and mechanical wear.
  • Damage from misuse, abuse, or neglect.
  • Damage from use beyond the usage of product or storage parameters.
  • Damage from modification or incorporation into other products.
  • Damage from repair or replacement of parts by a Spooky2 unauthorized service provider.

If you have any questions regarding the selection of products, added accessories, or general user questions, our customer support team is always here to help.

Email us at [email protected], we will reply to you as soon as possible.

Wondering whether Spooky2 Scalar really works? View Spooky2 Scalar verified testimonials here:

4 thoughts on “Spooky2 Warranty Adjustments to Selected Products

  1. Max says:

    The cable that connects the two scalar boxes was tripped over and the plug in on the transceiver is lose. Scalar still works but I’d like to fix the plug in . Thanks

    1. Hi Max. Sorry to hear that. Could you please provide the pictures that can show us the specific issues you mentioned above? It would be great if you could shoot a video to let our support team assist you. Please send an email to [email protected].

  2. Bodo Geissler says:

    My spooky2 scalar tuning adjustment knob broke off.
    Do you sell any spare knobs ?

    1. Hi Bodo. We’ve forward your problem to our service staff and they will contact you by email ASAP. Please check your email in time. 🙂

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